While our products undergo rigurous testing standards, an “oops” can happen! We are here to help and we always stand behind our promises with our warranty and workmanship.
- Please simply scan or fax (206.203.2948) a copy of your dated sales receipt (the sales receipt must show the date of purchase. If you no longer have your receipt most vendors do keep records).
- Please include a good address to ship the replacement parts or unit to
- Please note the part(s) that you need
If your unit falls under our 1-Year Warranty (on parts) or 50-Year Warranty (on motor) then the part/unit will be free of charge and will only require a small shipping fee of $10 within the US or $12 if in Canada on simple parts. There is a $15 charge on the Electric Juicer within the US or a $20 charge if in Canada. These payments can be made easily by clicking on the appropriate link below.
Parts – Within the USA – $10.00
Parts – Within Canada – $12.00
Electric Juicer – Within the USA – $15.00
Electric Juicer – Within Canada – $20.00
If you are residing in another country, please use our ‘Contact Us’ page to find the appropriate contact in your country for warranty replacement.